CHHSM Rx: Frequently Asked Questions

Why is CHHSM offering this program?

CHHSM members are faith-based ministries that value and promote the health of their employees. CHHSM Rx supports CHHSM ministries in achieving this commitment.

How is CHHSM Rx possible?

CHHSM and the Pension Boards-UCC have formed a strategic partnership to develop a highquality, cost-effective family of employee benefit programs that enable members to offer benefits to all who serve in our ministries. CHHSM Rx is the first program to be developed through the partnership.

What is CHHSM's role in this program?

CHHSM works with the Pension Boards-UCC and the Denominational Benefits Committee to assure that CHHSM Rx meets our members' needs and provides marketing, sales and customer advocacy services. To determine how your organization can best participate in CHHSM Rx, CHHSM will coordinate a savings analysis and a review of current contractual agreements. When you decide to join CHHSM Rx, you will be guided through a state-of-the-art installation process.

Is CHHSM Rx a "one size fits all" program?

No. CHHSM Rx plans are flexible and may be tailored to meet your organization's needs. Your choices may include employee co-pays and deductibles, benefits for generics and brand names, and incentives for mail order and retail use.

Can I count on CHHSM Rx?

We've piloted CHHSM Rx with United Church Homes, Inc., which owns and operates more than 60 facilities in 13 states.

Can I count on Medco?

Medco delivers quality care and high member satisfaction:

• Medco was rated #1 mail-order pharmacy service and #1 Pharmacy Benefit Manager for the past 4 years by WilsonRx, a leading pharmacy satisfaction research firm.
• All Medco mail order pharmacies exceed Six Sigma levels for accuracy (99.9997%) in dispensing drugs.
• Medco's leverage leads to significant savings from pharmaceutical manufacturers.
• Medco guarantees that your plan installation will allow for uninterrupted service.
• Plan participants have access to www.medco.com, the award-winning Internet pharmacy and 24/7 pharmaceutical counseling.

How do I get more information?

Please call or email Michael Readinger, CHHSM's Vice President for Business Services. Mike will help you assess how CHHSM Rx can serve your Ministry:

Michael Readinger
Vice President for Business Services
voice: 216-736-2258
toll-free: 1-866-822-8224, ext. 2258
email